I think that remembering staff birthdays takes on an added dimension in a virtual company. When you don’t see everyone everyday, it is easy to forget, not notice, and not pay attention. And folks who work at home often feel isolated and not part of a team, especially on their birthday. For this reason, I [...]
When it comes to being part of a virtual office, there really is no such thing as over-communicating. The usual ways we communicate using virtual methods (email, instant messenger, tweets, Facebook/LinkedIn status) can leave your listener with many misconceptions. For example, let’s say you are communicating via instant messenger (my personal favorite) and you ask someone to [...]
Working in a virtual company presents many challenges for coordination. One of the most difficult is getting people to share information in a hurry. For example, there have been times when a customer situation has arisen that needs immediate attention. In order to act decisively, we need to gather all of the facts very quickly. [...]
Laying off staff is never easy and no one ever wants to have to do it. Unfortunately, there are times (such as the current economic environment) where it is unavoidable. Letting people go in a virtual company poses some special circumstances. Here are some tips to get you though: Always deliver the news in person. [...]
Lately, I’ve been noticing that when I visit my clients, there’s not a parking spot to be found. It appears that everyone who has a job is “showing up” to work. Clearly, people understand the value of being physically seen and present at work. They understand that in a brick and mortar organization, out of [...]
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